Suite Rules

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Please see below for a list of the Suite Rules. Failure to adhere to the following can result in your account being terminated. If your account is terminated, all booked sessions will be lost. No refunds will be issued. Please refer to our refund policy. The following will NOT be tolerated:

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Overstaying a Session

• Each session starts and ends on time. Members are allowed a 5 minute grace period to exit.

Suite Guest

• Swet Suites members must be present with his/her guest. Guest are not allowed to enter the gym without the member present. Only a maximum of two people are allowed in Suite A and Suite B

Unauthorized Guest

• Non-members are not allowed enter the gym at any time without the member present. No member is allowed to give a guest their access key. Members are not allowed to open the door for their guest, give them access, and leave them unattended.

Unauthorized Access

• No member should enter the gym without a confirmed reservation. Members should enter the gym no more than 5 minutes prior to their scheduled start time.

Security Breaching

• This includes, but is not limited to tampering with CCTV/door locking mechanism, preventing the door from closing etc.)

Damage of Property

Stealing of Property

Harassment of other users

• This includes, but is not limited to verbal, physical, and sexual harassment

Leaving the suite unclean

• Members are required to clean and wipe used equipment after each use. All used equipment must be placed back into its correct position once the session is complete.

CHECK YOUR POSSESSIONS, Swet Suites is not liable for lost or forgotten items in the suite. Items include but are not limited to phones, wallets, headphones, etc.

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SWET SUITES IS NOT LIABLE, and therefore will not refund or make reparations, for incidents occurring which cause a user to miss a session. Incidents include but are not limited to:

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Bookings of the wrong time | Forgetting to attend a session

Choosing not to attend a session | Canceling the wrong session

Rescheduling for the wrong time | Rescheduling time conflict

Last minute conflicts | Oversleeping​

Inclement weather | Arriving to the suite late

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